St Edwards Medical Centre
Louis L. 4 years ago • From Google
Bad
Worst medical service ever total nightmare
This medical practice is absolutely appalling. The initial challenge is simply attempting to communicate with them, where even being first in line means enduring a wait exceeding half an hour. Once you finally connect, you're confronted by a discourteous, ineffective receptionist who claims all appointments are gone, despite your position at the top of the queue. Should you miraculously secure a telephone consultation, the GP will make an incredibly brief call, abruptly hanging up and leaving a voicemail promising to return in ten minutes - a promise they never fulfill. Attempting to follow up means re-engaging with the delightful reception staff, who will then accuse you of fabricating the story. The sole method I've discovered for obtaining any medical consultation is to contact the emergency services number 111 and secure an urgent appointment through that channel.
Absolutely terrible ordeal. The personnel are incompetent. I underwent a blood test a month ago and have been desperately attempting to schedule a consultation with the doctor regarding my further..
St Edwards Medical Centre
Marie L.
Regrettably, the service falls short of expectations. The administrative staff desperately require improvement, with approximately 90% displaying a lack of empathy and displaying discourteous..
St Edwards Medical Centre
Kayes U.
A huge thank you to Nurse Jackie and Dr Darma, who are truly exceptional and incredibly supportive. Both are invaluable members of the medical team. Additionally, I want to express my appreciation..
St Edwards Medical Centre
Jovita J.
This review focuses solely on the reception experience! I haven't attended the appointment yet. The reception staff urgently require some professional training. Their manners are completely..
St Edwards Medical Centre
Aqilah H.
I may not comment on other reviews or the past, but I can confidently share my personal journey. This general practice has been absolutely remarkable for my son and me. EVERY single medical..
St Edwards Medical Centre
Waffah S.
The front desk management is a complete mess, with the reception staff consistently avoiding accountability for their errors. If you attempt to schedule an appointment early in the day, they'll..
St Edwards Medical Centre
Sara W.
Getting an appointment here is incredibly challenging, regardless of how critical your medical situation might be. While I recognize the receptionists are meant to serve as care navigators who..
St Edwards Medical Centre
Dalius V.
Front desk staff displayed an appalling lack of customer service skills and is completely unsuited for any role involving interpersonal communication.
St Edwards Medical Centre
Mousumi B.
I left feeling utterly let down by the front desk staff's demeanor. Their lack of warmth and courtesy was striking, with not even a hint of a smile. While the medical professionals themselves were..
St Edwards Medical Centre
disgruntled m.
I've been receiving care at this practice for approximately a decade, but the quality of service has markedly deteriorated over the past 12 months. Obtaining repeat prescriptions has become an..
St Edwards Medical Centre
yedhu k.
This GP is an absolute nightmare. The receptionist acts like the practice is her personal domain and treats patients with extreme rudeness. The staff seem completely clueless about what's happening..
St Edwards Medical Centre
Michael W.
I wish I could rate this zero, but the system won't allow it. This medical practice is a complete disaster, with zero coordination between staff. Getting blood test forms is impossible - they claim..
St Edwards Medical Centre
Nicola H.
Registering here is a nightmare. The front desk staff are dismissive and obstructive. I came prepared with online forms, only to be told they were incorrect. Wasted a quarter-hour filling out new..
St Edwards Medical Centre
Nazzy N.
Dealing with the reception staff at this medical practice is a deeply demoralizing experience. Having to disclose sensitive health concerns to an indifferent and dismissive receptionist who seems to..
St Edwards Medical Centre
Tom S.
I wish I could rate this even worse, as each month they find a new way to mess up my prescription, and they always seem to deflect any responsibility for their errors.
St Edwards Medical Centre
TheFCA a.
Dr Hossain is an exceptional general practitioner, truly top-notch. Sure, he might not always run on schedule, but that's simply because he's dedicating thorough attention to each patient's needs...
St Edwards Medical Centre
Sofia S.
Dr. Darma was absolutely fantastic and incredibly compassionate ❤ I was able to secure a specialist consultation in just two days after our initial conversation! The entire staff has consistently..
St Edwards Medical Centre
Pamela L.
The personnel here display a distinct lack of compassion and professionalism. The medical practice's management is in complete disarray, with supervisors who seem woefully unqualified and incapable..
St Edwards Medical Centre
Abdul A.
Scheduling medical consultations proves challenging at this practice. The phone system is frustratingly inefficient, with wait times stretching to 30-45 minutes before even connecting. Dr. Hussain..
St Edwards Medical Centre
Ala M.
Steer clear of this establishment. While other venues have relaxed their protocols, this place seems stuck in the past. Scheduling an in-person consultation is a nightmare. The front desk staff..
St Edwards Medical Centre
Cristina M.