SA

Stace A. one year ago • From Google

Rating

Bad

Worst pharmacy experience ever pharmacy nightmare

The level of service here is absolutely appalling and disrespectful! I submitted my prescription request over two weeks ago and never received any notification about its arrival at the pharmacy. After a week, I repeatedly visited the pharmacy to inquire about my medications, and each time they claimed they weren't ready. Despite my constant follow-ups, nothing materialized. I eventually contacted my doctor's office, where a receptionist initially seemed helpful and informed me the meds were already at the pharmacy. However, when I mentioned that the pharmacy staff still claimed otherwise, the receptionist became confrontational and accused me of shouting, when in fact she was the one who escalated the tone of our conversation. This entire experience is completely unacceptable, and it's clear that the computerized prescription system is fundamentally broken. They desperately need to improve their staff training and administrative processes. The whole situation is utterly ridiculous and a total embarrassment to their healthcare service!

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