BS

B S. 3 years ago • From Google

Rating

Bad

Worst pharmacy experience ever terrible service

If only I could give zero stars, that would be even better. Not only is the receptionist rude, but she seems past her prime and should have retired long ago. The manager is completely clueless - I requested a prescription repeat nearly a week ago, and it still hasn't been processed. She casually mentioned it was "virtually done" today and had the audacity to suggest I download NHS apps for repeat prescriptions, claiming written prescriptions sometimes get missed. How reassuring! She insists everything is running smoothly but can't explain why this delay happened, and it's not the first time. I think this is a case of blind leading the blind - absolutely zero competence and utterly useless. They should seriously consider shutting down the entire surgery. When I mentioned needing to contact my doctor, she simply forwarded an order number in case the pharmacy doesn't have the items, even though the request went in almost a week ago. It's an absolute joke. They desperately need a comprehensive review of this surgery, and preferably, they should just close it down.

Other reviews for Kelvedon & Feering Health Centre