RM

Rhys M. 4 years ago • From Google

Rating

Bad

Worst phone service ever from medical practice

Typically, I've been quite satisfied with this medical practice and would highly recommend them, given our long-standing relationship. However, today's experience was drastically different. When I attempted to schedule an appointment that they had previously texted me about, I encountered a receptionist with shockingly unprofessional communication skills. They repeatedly cut me off mid-sentence and displayed an extremely discourteous attitude. The staff urgently require comprehensive training in telephone etiquette, as this was arguably the most unpleasant phone interaction I've ever experienced.

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