St Andrews Medical Practice

It is difficult to obtain an appointment with a medical professional when required.

I believe this practice is excellent. The staff have consistently been helpful whenever I've needed assistance.

Can't give half a star, so 1 will have to do. My partner has a complex medical condition requiring ongoing specialist attention and multiple investigations. The previous clinician was genuinely..

It is very difficult to secure an appointment at this practice. The reception team can sometimes seem unwelcoming and slow to process requests, though some staff members are more helpful than..

The healthcare professional I saw was quite dismissive, the appointment ran behind schedule, and I felt hurried throughout. It seemed like a diagnosis had already been decided before I could..

It's difficult to secure appointments with a consistent healthcare provider at this practice. The waiting times tend to be quite lengthy. I had to wait a full hour for my appointment today, which..

Disappointing experience at this surgery. I attempted to book an appointment on three separate occasions but was unsuccessful. The online booking system did not work for me, so I called to request a..

I was very disappointed with my experience at this practice, as I felt there was insufficient consideration for patients' circumstances. When I attended with my child and needed to arrange an..

The team here are very welcoming and approachable, with healthcare professionals who demonstrate genuine care and empathy. Having recently moved from another practice in the area, I have found the..

Everything has been progressing positively with this practice so far. The responses have been timely and the medication support has been helpful.

Not a worthwhile use of my time

The practice appears to fall short of even their own modest expectations. I waited on hold for half an hour attempting to request a repeat medication for my child. After selecting the option for..

Following advice from a hospital consultant earlier today, I was instructed to reach out to my general practice. When I called the surgery requesting either a telephone or in-person consultation, I..

This practice has become disappointing. I have been attempting to get an appointment with a doctor for over three months, though nurse consultations are available. My last visit with a clinician was..

I felt my privacy was not adequately protected during my visit, which caused me significant concern. This is a serious matter that affects patient safety and trust in healthcare services. I was..

I would rate this experience very poorly. I requested medication to help me feel calmer before an upcoming surgical procedure that I would remain conscious for. I was extremely anxious about this,..

The team here is excellent, and I've experienced minimal delays when attending appointments. I've consistently had a positive experience at this practice.

Terrible practice. Been trying to get seen for the same thing since Feb and so far I've had blood tests. You complain you're told we will get you in within a week. 3 weeks pass and they ring..

I recently had appointments with two trainee practitioners at this practice. They demonstrated a friendly and welcoming demeanor, and I was pleased to be able to contribute to their professional..

I had a very negative experience today. My teenage daughter attended an appointment to request a repeat prescription. During the consultation, she felt pressured to accept an alternative medication..