The Arch Medical Practice

Positive: I was truly impressed by the swift and seamless process from initial consultation to hospital treatment, which was completed just two months after my first doctor's visit. This experience..

The front desk staff are discourteous and lack professionalism. Scheduling an appointment with this practice has been consistently challenging, and this ongoing issue has persisted for an extended..

Extremely poor customer service with staff showing no willingness to assist or resolve issues.

Dependably supportive and flexible. Highly empathetic towards various health challenges and their impact on individuals' daily experiences. Offer a comprehensive array of treatments and approach..

The medical staff are excellent; however, a few front desk employees lack the appropriate interpersonal skills and seem unsuited for customer-facing roles. Attempting to schedule an appointment via..

The medical staff is exceptional and highly competent, but scheduling a consultation proves to be incredibly frustrating and challenging.

My general practitioner is wonderful, but the front desk staff has reduced me to tears twice due to her extreme discourtesy and lack of support. I proactively phoned ahead to explain I would be..

The staff here are incredibly welcoming and friendly, with each team member displaying a warm and pleasant demeanor.

My overall experience has been somewhat mixed. Phone wait times can be lengthy (I've been 50th in the queue as early as 8:30am), but I've consistently managed to secure appointments, and the nurse..

Dr Trevelyan from the Arch Medical Practice provided exceptional care for my friend who was experiencing a critical mental health issue. Her prompt and thoughtful approach involved directly reaching..

Absolute nonsense. I had scheduled a doctor's consultation in the morning, but later, another staff member phoned to cancel and redirected me to the pharmacy. Upon arriving at the pharmacy, I waited..

Overall, this GP service has minimal drawbacks. The staff are generally pleasant, with only one past instance of receiving an incorrect contact number during a phone interaction. When it comes to..

Delightful team and an all-around wonderful medical facility

Throughout my recent medical experiences, the staff have consistently demonstrated exceptional compassion and professionalism. Both the physicians and nursing team have provided attentive and..

The customer support is commendable, yet they have an extremely narrow timeframe of 10-20 minutes in the morning during which their online contact form is accessible. Once that brief window closes,..

The personnel here are welcoming, and my primary care physician is exceptionally courteous and supportive. They attentively listen to my concerns and consistently provide excellent guidance and..

Fantastic general practitioner - they're incredibly responsive and helpful whenever we require medical assistance, in stark contrast to my previous doctor near the university campus, who would..

I shelled out £50 for a document that requires medical professional input. After submitting it months ago, it remains unfinished. When I requested another form to be processed, I again endured over..

Getting an appointment here is a nightmare, with scheduling being incredibly time-consuming and phone wait times being excessively long. I endured weeks of waiting for the doctor to contact me about..

A top-notch medical practice in Manchester. The personnel are warm and welcoming, and the healthcare professionals genuinely appear committed to understanding and addressing your health concerns...