UL

Uri L. 9 months ago • From Google

Rating

Bad

Worst reception experience at st marys gp ever

Visited the St Marys GP in Southampton, and the reception area was staffed by two women. The older receptionist was incredibly unpleasant. Her lack of professionalism and poor attitude were shocking. Instead of providing a welcoming environment, she made patients feel uncomfortable and unwelcome. Her conduct is completely inappropriate for a healthcare setting. She seems entirely unsuited to a customer-facing role and her behavior is totally unacceptable. Management should seriously consider her continued employment, as her demeanor is unprofessional and detrimental to patient care.

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