MM

Michael M. 4 years ago • From Google

Rating

Bad

Worst reception staff ever at this medical practice

The reception staff at this medical practice is absolutely appalling. The woman working the front desk is undeniably the most unprofessional employee I've ever encountered. Her communication style is shockingly disrespectful, with a condescending tone and constant sarcasm that makes patients feel utterly insignificant. Her attitude is so toxic that it's astonishing she remains employed. Every interaction leaves me feeling belittled and humiliated, which is the complete opposite of how healthcare staff should treat patients. When I call with a medical concern, I expect basic human decency and compassion, not mockery and disdain. Instead, I'm met with eye-rolling and snide comments that make me dread every interaction. I genuinely feel sympathy for anyone who must regularly interact with her, whether professionally or personally. Her behavior is so consistently awful that I've never ended a phone call feeling anything other than frustrated and disrespected. I earnestly look forward to the day I no longer have to endure her abrasive and unprofessional demeanor.

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