AB

Adeline B. one year ago • From Google

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Bad

Worst receptionist ever at oakwood centre

On February 3rd, 2025 at precisely 2:10 PM, I encountered the most unprofessional, unsympathetic, impatient, and harsh receptionist (whose name I believe was Kim) during my visit to Oakwood medical centre. Having been a patient at this practice for approximately 15 years, I am well aware of their shortcomings, but this experience truly takes the cake. How can you place such an insensitive individual at the front desk, when they are the first point of contact who shapes a patient's entire perception of the practice? Come on, Oakwood medical centre, you are capable of much more than this deplorable level of customer service.

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