Handsworth Medical Practice

Today I was prevented from consulting with a doctor. Since my regular physician was unavailable, I desperately tried to request an appointment with any available medical professional, but was firmly..

Absolutely abysmal service at this medical practice. Despite repeated complaints, absolutely zero progress has been made. Just this afternoon, I wasted 40 minutes on hold attempting to reach a..

Digital support is nonexistent. Whenever you attempt to call, the line is perpetually engaged. Each visit to their front desk results in staff who are completely ineffective and simply redirect you..

I've spent two consecutive days attempting to schedule a consultation with my general practitioner, and each time I've been left waiting on the phone for more than 60 minutes, only to be informed..

A solid medical clinic. The healthcare professionals are excellent. Securing prompt consultations is straightforward. There might be a slight wait when scheduling via telephone, but it's..

Since relocating to Highams Park two years ago, my family and I have been patients at Handsworth Medical Practice. My personal interactions with the clinic have been remarkably positive. The medical..

This medical practice was once a top-notch facility with excellent physicians. However, their recent patient overload has made scheduling an appointment virtually unattainable. The endless waiting..

Called the medical practice on Wednesday, November 27th to schedule an appointment for the upcoming week. The staff informed me that their scheduling system wasn't updated and advised me to ring..

Absolutely incredible Impossible to secure a consultation Every morning post-8 AM, I'm invariably 29th in line, and by then all slots have vanished My persistent cough has lingered since..

I encountered a deeply troubling situation at this medical center. Following an accident, I shared my concerns with my physician and mentioned the university's suggestion of a potential learning..

Evaluating the service proves challenging when securing an appointment seems almost unattainable. While I understand that the morning rush to book a slot is a standard procedure across general..

Scheduling an appointment seems like an insurmountable challenge, and the customer service is abysmal. I'm in urgent need of a passport for a funeral and simply need a professional to spend half a..

Extremely poor customer service experience

Dr Kennedy demonstrates exceptional care, surpassing typical NHS expectations. Despite working within the public healthcare system, she provides personalized attention that goes well beyond mere..

Scheduling a consultation at this medical facility is an exercise in futility. Appointments are virtually non-existent, and I haven't managed to secure one in the past twelve months. However, during..

The front desk personnel are abysmal - consistently discourteous, often inept, and I've even observed overt discriminatory behavior. Scheduling appointments is a nightmare, and even when you're..

Attempting to schedule a medical consultation is an exercise in frustration. As soon as the clock strikes 8am, I start dialing, only to be met with constant busy signals. By 8:35am, all available..

Medical professionals are exceptional. The telephone scheduling process is deeply problematic, bordering on unacceptable. The system is particularly harsh for vulnerable patients, such as those who..

I've been struggling to schedule an appointment for nearly a quarter of a year. After waiting on hold for almost 90 minutes, I finally reached someone at 8am, only to be dismissed and told to call..

Absolutely the most terrible general practitioner clinic I've encountered Scheduling an appointment is impossible We endured a two-hour wait, only to be told no doctors are on staff