Cornford House Surgery

Outdated web platform and digital scheduling interface from the 90s era. Phone wait times are completely intolerable. After more than two decades, their service quality has deteriorated so..

Compassionate and courteous assistance at the reception area, especially during these challenging times when securing an in-person medical consultation is incredibly tough and potentially..

Visited this location to receive my COVID vaccine booster. The entire team working there demonstrated exceptional professionalism and were extremely helpful throughout the process.

I can barely justify giving this a single star—it's almost too generous. The treatment I received was absolutely unacceptable! Their service has deteriorated dramatically during the pandemic,..

Covid-19 vaccine: My mother received her initial vaccination dose yesterday. The staff were well-coordinated and incredibly supportive. It was evident that significant planning and care had been..

The front desk staff displayed an incredibly unprofessional attitude. The receptionist abruptly dismissed me with a curt "we're very busy!" and immediately terminated the call without allowing me to..

⭐☆☆☆☆ – Utterly Disheartened by Dr Jagdip Haer and Cornford House Surgery Having been a patient at Cornford House Surgery for more than five years, I am deeply troubled and feel obligated to share..

The personnel here are incredibly welcoming and pleasant. A truly delightful experience with warm and helpful employees.

The staff were incredibly welcoming and went out of their way to assist me.

The medical professionals might be competent, but the front desk personnel and support staff demonstrate a complete lack of professionalism and attentiveness. I've experienced extensive wait times..

During my four-year tenure as a patient at this facility, I encountered an outstanding staff member today (29/04/2022) who went above and beyond to assist me with resolving my name discrepancies on..

I went to this medical center for my Covid vaccination. The facility strictly followed Covid safety protocols throughout the process. The queuing system was impressively structured, with dedicated..

I cannot fault the Doctors and Nurses themselves. They are amazing and supportive. They listen to your problems and never ever leave you in pain or struggle. There is also 1 gentleman on reception..

Personnel were overheard making disparaging comments about patients immediately following phone interactions

I was thoroughly impressed by the staff at Cornford House during an urgent medical need while traveling in Cambridgeshire. The entire team went above and beyond to assist me, with incredibly..

Swift service! Initial consultation to blood work and prescription completion happened in just 5 days!

A truly abysmal medical practice that epitomizes poor customer service. Their phone system is a nightmare, forcing patients to endure endless waiting times with irritating background music, only to..

This reflects my recent visit. The appointment was significantly delayed, with no communication provided, and I ultimately saw a nurse without any explanation. Despite this, I remained patient,..

Dr. Jagdip is incredibly discourteous, completely unwilling to hear out patients' concerns. When I called for clarification, he became visibly agitated by having to repeat himself, showing zero..

The employees consistently demonstrate a helpful and accommodating attitude