MN

M. N. one year ago • From Google

Rating

Bad

Worst surgery experience with heartless staff

Completely unacceptable!! I'd give zero stars if possible, that's how terrible it is. The front desk staff are incredibly unprofessional. There's one particular employee with short black hair and glasses who seems completely heartless. I personally heard her say 'let them wait', and she's not alone - all the receptionists are shockingly discourteous and disrespectful. They desperately need training in basic customer service and professional conduct. This was hands-down the worst surgical experience ever. The total lack of management oversight is evident in their appalling behavior. They consistently display rudeness without any consequences, which is absolutely inexcusable.

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