Westwood Clinic

The receptionist was very helpful and I managed to get an appointment within an hour. A clinician contacted me shortly after that and my medications were delivered to my door quickly. Thank you to..

The receptionist demonstrated a particularly unfriendly and confrontational manner. The attitude displayed was quite disappointing. It seems problematic that no appointments appear to be available..

The service was disappointing and I felt that my concerns were not adequately addressed. I was not satisfied with the care provided and do not plan to return.

The service fell short of expectations. I received a prescription, however I was not adequately informed about it. 😪

A very poor experience overall. The standard of care provided fell well below expectations. The reception team's conduct was particularly disappointing.

I had a disappointing experience recently when I was expecting a telephone consultation. Despite being told that contact would be made, I did not receive the call I was waiting for.

I have been calling at the designated time throughout the week only to find that all available appointments have already been taken. I am in urgent need of medical attention for a health concern and..

Having difficulty securing an appointment and feeling anxious about it.

The service experience was disappointing overall. The front desk team seemed disengaged and their manner felt unwelcoming. When I called to arrange an appointment, there was an unhelpful response..

The service fell short of expectations, which aligns with recent performance assessments that have raised concerns about this practice.

A deeply disappointing experience overall. The standard of care fell far short of expectations. The front desk team seemed unhelpful and dismissive. Rather than listening to concerns, staff appeared..

I appreciate the care and support you provided throughout my medical treatment and the way your entire team assisted me, from clinical staff to administrative personnel. You are all wonderful.

I would rate this experience much lower if possible. I found it to be deeply disappointing overall. There were significant delays in responding to urgent correspondence and telephone enquiries...

My family and I have consistently had positive experiences at this practice. While they operate within NHS limitations, I have always received my medications promptly. The clinical and..

Very satisfied with this practice. It's always possible to arrange appointments ahead of time through the online system. The clinical staff are wonderful. It's a great facility overall.

The service has been disappointing, with recurring issues regarding medication amounts.

I was tested for a condition and told I would receive my results by a certain day in the week. When I followed up two days later, I discovered the results had not yet been reviewed. I sought..

I attempted to contact the practice on multiple occasions, beginning early in the morning, but after waiting for an extended period, I was informed that all appointments for that day were already..

I was with the practice for nearly a year but never managed to get an appointment to see a clinician. Despite this lack of face-to-face consultation, I was prescribed various medications without a..

I have been waiting over a week for a callback and have not received one. I have attempted to reach the reception team multiple times without success, which has been frustrating.