Tanfield View Surgery
Eileen R. 8 years ago • From Google
Bad
Wound redressing let down by unprepared staff
I attended the surgery on a Sunday morning for a wound dressing appointment. The healthcare professional who saw me mentioned she was unwell with a stomach complaint. After examining my wound, she retrieved a dressing from storage, which took considerable time. When she returned, the initial dressing she brought was too small, so I declined it. She then fetched alternative materials including padding and a net-style bandage. She subsequently asked my husband to wash and dry a crepe bandage and reapply the dressing himself. I felt uncomfortable that someone who was unwell chose to continue working, which seemed unprofessional. I also left the appointment feeling that the care provided lacked competence. Overall, I was very dissatisfied with the experience.
Parking in the vicinity is extremely limited. Prescriptions cannot be requested by telephone and require an in-person visit to request them. Obtaining an appointment within the same week proves..
Tanfield View Surgery
Samantha G.
I'm very grateful to the reception team and the clinician who saw my grandchild. She was seen promptly, and the healthcare professional was extremely patient and understanding, even though my..
Tanfield View Surgery
Sandra C.
My sister has been attempting to access her GP for three months. However, she has encountered significant difficulties with the appointment booking process. She has requested her mental health..
Tanfield View Surgery
Toni L.
I have found this practice to be less helpful than others I have experienced.
Tanfield View Surgery
April H.
I felt significantly let down by my experience. During a consultation, I was advised that my condition could be managed without prescribed anti-sickness medication, and was instead suggested to try..
Tanfield View Surgery
Jannette T.
The practice premises could benefit from improved cleanliness standards and more rigorous cleaning procedures.
Tanfield View Surgery
Lorraine C.
It appears they are genuinely committed this time regarding telephone requests for repeat medications. I only contact them for a single item. The surgery declines to process it alongside my other..
Tanfield View Surgery
J T.
Outstanding experience with straightforward access to medical consultation. The interaction was characterised by transparent communication and a considerate, compassionate approach from the team.
Tanfield View Surgery
J D.
I have received outstanding assistance throughout my recent health concerns. The clinical team saw me without delay and the nursing staff were equally responsive. Diagnostic procedures were arranged..
Tanfield View Surgery
Joe M.
Poor service with unhelpful front desk staff. Obtaining an appointment feels like chance rather than a reliable process. You might spend considerable time calling repeatedly from early morning..
Tanfield View Surgery
Steven M.
I waited approximately an hour and a half only to be informed that my appointment slot was no longer available, despite having arranged it beforehand. The reason given was that it was a staff..
Tanfield View Surgery
Yaser O.
An excellent medical practice. The team members are genuinely pleasant and supportive, and they clearly make a strong effort to provide good care.
Tanfield View Surgery
Louise B.
The medical team, nursing staff, and front desk personnel have consistently provided excellent service.
Tanfield View Surgery
Norman R.
The team here demonstrates a high standard of professionalism and provides excellent support across all areas of healthcare needs 👍
Tanfield View Surgery
Vantage R.
Worked with a member of staff here on a project. Found them helpful, understanding and cooperative. Patients need to understand the GP surgery is there for all and we dearly need and love our NHS...
Tanfield View Surgery
Tommy S.
I have consistently had a positive experience at this practice without encountering any issues.
Tanfield View Surgery
Joanne S.
This practice has excellent clinical staff. The majority of the reception team are pleasant and helpful, though a small number can occasionally come across as unwelcoming when answering calls or at..
Tanfield View Surgery
Rob F.
I have consistently had positive experiences with both the clinical staff and reception team. Everything has been excellent.
Tanfield View Surgery
Driver S.
I don't typically visit medical facilities, but over the past week I've required assistance. I have been extremely satisfied with the standard of care I've experienced throughout. Every member of..
Tanfield View Surgery
Nicole K.
My partner contacted the practice regarding an ongoing medical matter that involved both the hospital and the GP. Unfortunately, they felt the receptionist's manner was dismissive and lacked..
Tanfield View Surgery
Jerry P.