Purbeck Health Centre

I've uncovered yet another example of the NHS's systemic inefficiency and misuse of public funds. The staff, particularly at Purbeck Health Centre, seem to harbor a deep disdain for patients,..

The standard of general practitioners has seriously deteriorated. Securing an appointment is challenging, and even when you manage to get one, the experience is far from satisfactory. The GPs tend..

Everyone agrees this place is absolutely repulsive. The staff treat you like you're worthless, exuding a disgusting attitude. They instruct you to call at 8am, but then take the phones off the hook..

Reception staff displayed a severe lack of interpersonal skills, with the representative being exceptionally discourteous. The employee could greatly benefit from comprehensive customer interaction..

Every time I try to reach them, they're impossible to contact, and this has been an ongoing issue even before the pandemic. On the rare occasion someone actually answers, they simply inform me that..

The receptionist today displayed a complete lack of empathy. Her demeanor was incredibly harsh and uncaring - definitely not suited for a customer-facing position. I've since switched to a..

I believed medical professionals were meant to prioritize patient well-being! Where has compassion gone? My recent encounter with a female physician was shockingly discourteous. I rarely visit the..

Impossible to schedule a consultation. I've repeatedly attempted to book a slot, but each time I'm met with the same dismissive response: "We're fully booked; if it's urgent, visit the walk-in..

The medical service itself is acceptable when you finally get to speak with a physician. However, the process of scheduling an appointment is incredibly frustrating. Booking slots are essentially..

Trying to secure a medical consultation at this facility has been a nightmare. Since March 2021, I've been persistently attempting to schedule an appointment, calling precisely at 8am only to..

One receptionist is extremely rude and unhelpful, failing to communicate effectively with patients and doctors about changes in rules regarding my illness. My doctor didn't even inform me, but the..

Following some initial difficulty scheduling a consultation The physician provided excellent treatment and the results were encouraging

Over the past twelve months, I've only had positive experiences to share. This establishment has undergone significant enhancements. Moreover, with their new digital platform, processes have become..

Amazing! After years of frustration, I finally encountered a delightful receptionist who was genuinely helpful when I called. Previously, their customer service was absolutely dreadful, particularly..

A truly dreadful medical practice with staff that lack basic professionalism and compassion. Getting an appointment here is practically impossible - the 8am booking system is a complete nightmare...

My partner scheduled a consultation regarding a persistent health concern and was attended to by a temporary physician who hastily prescribed medication in mere seconds, without any meaningful..

I attempted to schedule an appointment only to be instructed to call back the next morning at 8am. What possible reason could there be?? I'm already speaking directly with the receptionist, so why..

This surgical experience was an absolute nightmare from start to finish. The leadership displayed complete lack of integrity and transparency.

My encounter has been dreadful. I've been a patient at this clinic throughout my entire life. In April, I experienced a slight discomfort in my chest/heart region. Having previously noticed unusual..

Completely voiceless and gasping for air, I'm unable to secure a medical consultation. The front desk staff greeted me with nothing but dismissive mockery and a patronizing attitude.