Selden Medical Centre

Rushed and impersonal doctor visit

Steer clear of this clinic if possible. While scheduling a same-day appointment isn't difficult, the quality of care is abysmal. Every visit feels like a hurried transaction, with healthcare providers treating patients like items on an assembly line. Regardless of my medical concern, the practitioner invariably sits facing away from me, barely making eye contact, and hastily prescribes medication without genuinely understanding or investigating my symptoms. I'm actively seeking a new primary care physician to replace this impersonal and dismissive practice.

Milcho helped me solve everything quickly

Mr. John McPice is an exceptional professional with a delightful demeanor. I hold MILCHO DAVIDKOV in the highest regard and have the utmost admiration for his expertise.

Quick online help saved me

Obtaining medical assistance from this practice is incredibly straightforward, with seamless online consultation options and a user-friendly website that surpasses other general practitioners. The medical professionals are prompt in reaching out via phone to address your online inquiry, which is tremendously important as it prevents your health condition from potentially deteriorating while awaiting a response. Sincere appreciation goes out to all the physicians and support staff at Selden Medical.

Rushed blood test with indifferent nurse

The nurse seemed completely disinterested and apathetic during my visit. I'm truly grateful that I typically rely on holistic health approaches. I'll grudgingly award 2 stars because the blood test process was impressively quick, and I didn't have to endure a lengthy wait.

Rude staff ruined my entire visit

Absolutely terrible service The front desk staff displayed an appalling attitude Completely unhelpful and disrespectful, with zero customer care

Frustrating wait for urgent hearing help

I've been attempting to secure a referral appointment for my child for eight weeks, and they continue to fail to schedule it. They've even canceled my appointments twice, despite the critical nature of the situation—my son is experiencing hearing difficulties and is being bullied by his classmates because of it.

Selden surgery really knows how to care

Throughout my time residing in various regions of England, I can confidently state that Selden is the most exceptional medical practice I've encountered. The staff here demonstrate a sincere commitment to patient care, with every single team member consistently showing profound respect and attentively listening to both myself and my partner's medical concerns. Scheduling appointments via telephone at this surgery is notably more straightforward compared to other healthcare facilities I've previously experienced. The administrative team remains consistently pleasant and typically manages to provide consultations with impressive promptness. I want to express my heartfelt gratitude to *all* the dedicated professionals at this practice - your outstanding service does not go unnoticed.

Caring staff made my medical visit smooth

I've been a patient at this medical practice for slightly more than three years, and the entire staff, from physicians to administrative personnel, consistently demonstrate exceptional service. Everyone is incredibly welcoming, creates a comfortable atmosphere, and genuinely goes out of their way to provide support.

I’ve always been really pleased

I’ve always been really pleased with the level of support I receive here. If the phone lines are busy, I consistently get a prompt call back, and they always make an effort to schedule an appointment on the same day. The medical advice and care from every staff member has been incredibly helpful, and despite the high levels of stress and workload, everyone remains friendly and professional.

Trusted doctor who truly cares

Dr. Vita stands out as a top-tier physician in the region. His exceptional knowledge and supportive demeanor consistently aid in my recovery, and I have complete confidence in his medical care. The entire surgical team demonstrates remarkable efficiency and professionalism in their treatment of me. I am deeply grateful for the outstanding medical support I've received over the years. Maggie

Selden Surgery saved my life twice

I am absolutely thrilled with the exceptional care provided by this medical practice. They successfully coordinated two knee replacement surgeries for me within a single year, and when I was subsequently diagnosed with prostate cancer, they seamlessly managed my entire treatment pathway in collaboration with Worthing hospital. This included arranging comprehensive diagnostics like biopsies, MRI scans, radiotherapy, and hormone treatments. Throughout the entire process, they maintained excellent communication and kept me fully informed at every stage. I cannot emphasize enough how incredible the entire staff and doctors at Selden Surgery have been - I feel incredibly fortunate to be their patient.

Quick walk-in but doctors seemed burnt out

The silver lining of this medical practice is their ability to accommodate same-day, walk-in appointments. Additionally, I encountered a particularly pleasant nurse during a phone conversation. However, the drawbacks are significant: my concerns were dismissed, and most of the physicians appeared disengaged and emotionally detached. While I understand that their profession can be exhausting and challenging, it's unacceptable to project that frustration onto patients. I'm ultimately relieved that I chose to switch healthcare providers.

UNPROFESSIONAL TREATMENT OF PATIENTS

I want to share my experience at Selden Medical Center, where I had to go for a routine check-up last week. I was appalled by the behaviour of the GP when I got there. She was rude, impatient and eager to conclude the appointment without proper treatment or care. I felt like I was not treated with respect or dignity, and I left feeling worse than when I arrived. I think this is unacceptable for a medical center that claims to provide quality care and service. I wonder how many other patients have had similar experiences, and how this affects their health and well-being. I hope that the management of Selden Medical Center will take action to improve the staff behaviour and ensure that all patients are treated with courtesy and compassion.

Friendly staff at selden centre made my day

I'm truly delighted with the Selden Centre. The staff consistently greet visitors with warm, welcoming smiles. Every time I visit, I receive excellent service throughout my experience. Much appreciation! 🥰

Quick help when I needed it

I consistently receive outstanding assistance from their team. Even when phone lines are congested, I'm guaranteed a swift return call, and they consistently strive to schedule appointments immediately. The support and medical guidance I've received from every staff member has been exceptionally valuable, and the personnel remain remarkably cordial and approachable, even while managing significant stress and heavy workloads.

Twice canceled with no heads up

I experienced a frustrating series of scheduling mishaps with this service. They initially canceled my first appointment, forcing me to wait an extended two-month period. When I finally rearranged my work schedule and took time off, I arrived for the next scheduled appointment, only to discover it had been canceled again—and no one bothered to notify me about the cancellation.

Probably the best practice I've ever been with

I am so pleased that I live near this practice, they are always super attentive and extremely polite, which is not often the case in my previous experience. Well done to all at the practice and keep up being amazing.

Frustrating prescription delay at the clinic

Despite limited interactions, most experiences have been unsatisfactory. My partner manages epilepsy through essential medication, and he initiated a repeat prescription request two weeks ago, yet it remains unfulfilled. After resubmitting the request 10 days later and again today, we're still without his necessary treatment. Given our full-time work schedules, we're not always readily available. The situation is critical, as he will exhaust his final dose tomorrow, and still no prescription has been processed.

Friendly staff but frustrating communication gaps

I've experienced some disorganization at this medical practice. While the Irish receptionist and young female doctor are both warm and welcoming, there appears to be a significant breakdown in communication between staff and patients. Important documents seem to be misplaced, and prescription requests frequently go unprocessed without any explanation to the patient. As Worthing's population shifts to include more young families, this surgery seems ill-prepared to meet the emerging healthcare needs. Despite these challenges, the clinical staff themselves are competent and dedicated. One hopes improvements will be made to address these systemic communication issues.

Quick tuesday morning check-in worked well

Contacted the front desk and the wait time was around 5-10 minutes, which seemed reasonable for a Tuesday. I shared my health concern with the receptionist, who recommended consulting a general practitioner. They scheduled an appointment for the same day, just two hours later - the service was impeccable. While there's often criticism surrounding medical practices, I can't find a single fault with my interaction today.