Hereford Medical Group
Mackayla shotton10 months ago
Bad
Appointment
BadReception
BadCleanliness
AverageCare
BadRespect
BadSeen On Time
BadShocking
I am disappointed and discussed with HMG I called friday asking to see a Dr as my condition got worse I had an appointment on the Thursday the following week but I had to take time off work due to my condition getting worse only to be told by the manager on shift that day that it would be inappropriate for someone to see me and if I called 111 they would only send it back to my GP and they would just refuse it I have had to have time off work untill I have been seen which has lost me alot in earnings but I have never been so ashamed of a practice if we was animals we would not be made to suffer like we do I can see why A&E is always packed people want to see a Dr when they are bad not in 8 weeks time when the problem may be better get rid of this stupid system and get the old way back no waiting to speak to someone no press option 1 2 3 etc just nice simple and easy
Mackayla shotton